Technical Assistant – General Insurance

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  • Technical Assistant – General Insurance

We are looking to hire an ambitious, analytical Technical Assistant – General Insurance with 2+ years of experience in insurance, brokerage or consulting to work in our brokerage Department. This is a client facing and solution driven role in a team environment with the ultimate goal of providing stellar support to new and existing corporate accounts.

Reporting to: Assistant Insurance Manager


  • On time and in full delivery of insurance cover placements and renewals of covers.
  • Monitor and report client projects progress and status.
  • Claims handling and policy management
  • • Analysis of industry risk assessments reports
  • • Handle onsite administrational duties
  • Develop policies for risk management and loss control
  • Maintain low loss ratios
  • Draft reports and other client communication material.
  • Ensure high standard of customer service
  • Review all policy documents for correctness before cover placement
  • Conduct audits to ensure compliance with internal and external policies
  • Possess problem solving capabilities that are efficient and cost effective without compromising quality of service and risk
  • Providing competitive quotations to prospects.
  • Consulting on the most effective cover for a particular need while taking a number of factors into account.
  • Plan, manage, and track results of multiple workstreams and multiple projects, with responsibility for coordinating between various functional team members and departments
  • Effective communication with the team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Frequent review of existing policies to determine new and shifting insurance needs
  • Any other ad hoc but insurance and client management duties as assigned

Qualifications and Skills

  • Good Progress in ACII/AIIK
  • Bachelor’s Degree in Insurance or a related field
  • 2+ years’ experience in general insurance
  • General insurance claims and underwriting experience
  • Proficiency in report writing and data collection
  • Risk management and negotiation skills
  • Good knowledge of regional financial regulatory requirements, including the Kenya IRA requirements.
  • Strong communication and written skills and proficiency in English.
  • High motivation, team-orientation and adaptability.

What the Company Offers

  • An opportunity to join the fastest growing financial services group across the region.
  • An opportunity to make real impact as you personally grow and develop.
  • An opportunity to become part of a strong culture of collaboration, trust, openness and responsibility.

How to apply: Send your application to to reach us on or before 20th June 2022 and quote “Technical Assistant – General insurance” on the email subject line. Only shortlisted candidates will be contacted.